Just an unsolicited comment. Purchased the IoT Profiler which has provided valuable insight into our product development and firmware tweaks. But what is even more impressive and of great value has been the customer service. Had a hiccup with the first piece of hardware delivered (perhaps damaged in shipping), and without hesitation or shipping cost the device was replaced. Questions posed via email are answered within minutes 24x7. So, from a developer and manufacturer's perspective, can't ask for more. Thank you team.